Voice over Internet Protocol (VoIP) offers unmatched flexibility and significant cost savings, making it an increasingly popular choice among businesses across industries. But with a growing number of providers entering the market, how do you choose the one that best meets your business’s specific needs? The first step is asking the right questions.
Prompt and professional customer support can determine a company’s success. But in order to achieve this, businesses must have clear and effective communication — and that's something that a reliable Voice over Internet Protocol (VoIP) phone system can deliver.
The practice of eavesdropping on phone calls has been around for as long as the telephone itself. Call centers have always stored a treasure trove of valuable data — a tempting target for attackers looking to steal everything from trade secrets to payment information.
When a technology is released on the market that promises to cut the expense of your old technology in half, it certainly can raise some eyebrows. We all know, when a deal sounds too good to be true it usually is. So when it comes to VoIP, and its wild claims of radically reducing phone […]
Many businesses today are implementing Voice over Internet Protocol (VoIP) phone systems in their office, to replace traditional phone lines – and for good reason. VoIP provides significant advantages, including the ability to make and receive calls from anywhere and at any time, cost savings, a more reliable signal, and more. But before you start […]