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Improve VoIP communication by troubleshooting common issues

Voice over Internet Protocol (VoIP) phone systems are cheaper and more efficient than regular phones, and businesses are quickly adopting it. However, transitioning without a plan can cause a range of issues that can catch business owners by surprise. Here are a few you should keep in mind. Any of these VoIP issues can tarnish […]

Simplify your email management with these Gmail tricks

Many Gmail users find the email service to be convenient and reliable, but they’ll be surprised to learn that the following hacks can make for an even better Gmail experience. Undo Send In the fast-paced world of business, mistakes happen. And because everybody deserves a second chance at writing that email, Gmail has provided a […]

Don’t believe these disaster recovery myths

Modern technology changes rapidly, but not all businesses can match its pace. When it comes to disaster recovery (DR), we see business owners clinging to ideas that no longer apply. It’s high time you learn the truth about the following DR myths, so you can stop believing them. Myth 1: Tape backups are the best […]

Data privacy 101

Data privacy is a core principle of data security that concerns the correct handling of data with respect to consent and regulations. It is intimately connected to data security; one cannot exist without the other.

In a nutshell, practical data privacy revolves around three core concepts:

Whether data is shared with third parties, and how;

How information is legally collected and stored; and

Data privacy standards and legislation that cover a particular region.

Why the new Microsoft Edge is worth using

Microsoft recently released a more stable version of its web browser, Microsoft Edge, which the company rebuilt from scratch. If you’re in the market for a new and high-performing browser, Microsoft Edge has several new features that are worth checking out. 1. Collections Collections allows you to gather information from different sites, then organize, export, […]

Think your password is secure? Think again

The National Institute of Standards and Technology (NIST) created many of the password best practices you probably loathe — using a combination of letters, numbers, and special characters. The NIST now says those guidelines were ill-advised and has changed its stance. Find out why and what this means for you. The problem The issue isn’t […]

The benefits of hosted solutions

The term “hosted solutions” still seems like a mere buzzword to many business owners, but this IT delivery concept is increasingly becoming an important system for companies trying to weather the current economic storm. The benefits of hosted solutions have become magnified due to the unpredictability of commerce in recent times, and more small- and mid-sized businesses (SMBs) are looking into how the service can improve their operations.

4 Facts about HIPAA and your IT

Health Insurance Portability and Accountability Act (HIPAA) regulations pertaining to IT have become much clearer over the course of the past few years, but there are still a few areas in which your office might not be compliant. This isn’t necessarily because of negligence on your part, but rather a lack of understanding of the […]

5G is set to take VoIP to the next level

Thanks to their improved speeds, greater capacity, and reduced latency, 5G networks will make VoIP even more of a must-have for businesses. Here are three ways it will do so. Mobile VoIP VoIP calls rely heavily on sufficient download and upload speeds. For example, when mobile VoIP users on 4G networks are limited to 12 […]