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September 2nd, 2015

iPad_Sep2_BFor millions of happy users all over the world, the iPad is fantastic just as it is. It’s easy to use, and there are literally over a million apps to choose from and enjoy on the App Store. But there are also people who want to escape Apple’s restrictions. They resort to jailbreaking, a process of altering Apple’s software to remove the limitations placed upon it. Jailbreaking can open up new tweaks that allow for more flexibility in how you use your iPad, but it can also present a myriad of problems, including security concerns. Here’s what you need to know about jailbreaking, and why you should never attempt it on your iPad.

What is jailbreaking?

In a nutshell, jailbreaking is the act of removing hardware and software restrictions on Apple’s iOS, or otherwise making modifications to the device without Apple’s authorization. When you jailbreak your iPad you can install third-party software from external sources, and also manually download files from the Internet. You can change your iPad’s default look, too, and feel, as well as make a number of system tweaks that render your device more useful.

Why you should NOT jailbreak

We advise against jailbreaking. But this is not just our opinion - even Apple says the same in its technical support base articles addressing the issue. Here are some of the reasons jailbreaking is a bad idea.

1. Third-party apps are dangerous - Apple closely monitors its App Store for good reason: because malicious apps can wreak havoc on your device. Downloading and installing applications that haven’t been approved by Apple is risky in many ways. Unofficial apps may contain malware that could slow your device down, steal your sensitive information, eavesdrop on private communications - the list goes on.

2. Say goodbye to warranty cover - Although it’s perfectly legal to jailbreak your iPad, Apple has made it clear that jailbroken devices will no longer be protected under their warranty service coverage. If you mess up the process and can’t restore the device yourself, you’re basically on your own.

3. No more iOS updates - When you jailbreak your iOS device, you’re unable to update to the latest iOS versions. Technically you can, but you’ll lose your jailbreak, meaning you have to re-jailbreak your device and then re-install all your jailbroken apps and extensions. What’s more, if you decide to update your iOS you may have to sit out and wait for an updated jailbreak version to become available, which could take days, weeks, or even months.

4. Device instability - This is one of the biggest reasons why you should stay away from jailbreaking; it can lead to random reboots, and devices not working properly. You may find that your iPad crashes more often, that certain key features and apps no longer work as they normally would, and that your battery life becomes much shorter.

5. The need for jailbreaking is diminishing - The main benefit of jailbreaking, in most cases, is to modify the system in ways which Apple wouldn’t normally allow. But as Apple adds more features to iOS, the same need for jailbroken apps which provide those features is no longer there. For instance, some jailbreak tweaks allow for inter-app data sharing and split-screen multitasking, both of which are being introduced in the latest iOS version.

The detrimental effects of jailbreaking far outweigh the benefits, so why jailbreak your iPad for some minor tweaks when you can wait for Apple to release a more stable update? If you want more iPad tips, get in touch with us today.

Published with permission from TechAdvisory.org. Source.

Topic iPad
August 31st, 2015

The Ashley Madison hack is simply the latest case of a big time company having valuable data stolen. It’s a trend that shows no signs of subsiding, so you would be foolish to not pay attention to it. Want to know what your business should learn about security from this scandal? Here are three important takeaways from the Ashley Madison hack that your company should take note of.

1. Make sure your company’s security data is actually secure

You probably tell clients their information is secure, but just about every company makes that claim. One of the biggest mistakes made by Ashley Madison was the failure to know if its data was truly secure. The company publically lauded its security, but it now seems like those claims were rather hollow. In fact, it appears as if no one at Ashley Madison knew a whole lot about its security practices until it was too late.

Don’t simply pass off your business’s security to the IT department. Being involved will allow you to see how it works. You don’t need to be a tech expert to understand how your data is being secured. Your security provider, whether it be in-house or via a managed services provider, should be able to explain security practices in layman’s terms. This will allow you to ask questions and be proactive because chances are if you see a weakness, others will notice it as well.

2. Beware of your employees and their email and Internet activities

Another takeaway from this scandal was the fact many employees, both from private companies and government offices, were using business email accounts to sign-up for Ashley Madison and office Internet connections to access the site. Putting the ethical questions aside for a moment, public sentiment is undoubtedly negative and companies with employees who used Ashley Madison at work have been exposed to the scandal’s backlash.

By placing the appropriate email and Internet security solutions in place at your business, you can reduce the amount of risk your company is exposed to by employees. No one really wants to put restrictions on their employees’ Internet and email access, but it is important to be smart. Being connected to scandals like this can bring unwanted publicity to your business. Worst of all, your employees might not even realize they are putting your company in harm’s way when they access this type of content at work.

3. Be prepared for data loss

As the Ashley Madison case has shown us, massive data theft or loss can be the end of your business. When clients trust your business with their data, they are confident in your ability to protect it. Of course, things do happen and if your data does go missing, it’s important to have a plan of action ready. While it’s unlikely your company’s data breach is unlikely to garner the attention of Ashley Madison, it means a whole lot more to you, your company and your employees. Just because your company isn’t big doesn’t mean it’s invincible.

A disaster recovery plan can help your company ensure it has backups and even backups of your backups. If you believe your data has been stolen by hackers, it is important to act immediately. You’ll need to quickly assess what information has been stolen and inform the appropriate parties so they can take the necessary steps to protect themselves. From there, you will want to re-secure your company closing any security loopholes that have been found. Finally, access your backups and make sure your business continues to operate as close to normal during the crisis.

Worried about your security? We can show you how to protect yourself. Contact us today for more information on how to keep your company safe.

Published with permission from TechAdvisory.org. Source.

Topic Security
August 26th, 2015

Browsers_Aug20_BEven the most fanatical Google fan has cause to use browsers other than Chrome from time to time. After all, while Chrome might have crept a long way up the popularity scale, there are still alternatives out there - among them Firefox, Safari and even Internet Explorer. Whether you prefer to use another browser on a particular device or just haven’t got around to installing Chrome on it, you’ll still want to have your Chrome bookmarks handy in order to speed up your work. Here’s how to go about accessing your bookmarks from elsewhere.

Whereas in the past it was possible to sync bookmarks saved in Chrome to your Google Docs account, this ceased with the transition from Google Docs to Google Drive. You can still save your bookmarks, but they are now only accessible on other devices if you use Chrome there too. Go online with Firefox or one of the other alternatives and you’ll be left without the easy bookmark access you rely on. The alternative is to use the Bookmarks Anywhere browser extension, which syncs your Chrome bookmarks to your other browsers and updates them live as you add to the list. Here’s how to do it:

  1. Within Chrome on the device that contains the bookmarks you want to sync, download the Bookmarks Anywhere extension from the Chrome Web Store.
  2. Once the extension has been added, a popup will appear. If you’re not already logged in, sign in to the Google account you use in Chrome; you’ll then need to grant Bookmarks Anywhere the browser permissions it requires.
  3. Your Chrome bookmarks will now be synced to the Bookmarks Anywhere site. To access them from non-Chrome browsers on your other devices, just sign in to www.bookmarksany.com using your Google account and a list of your bookmarks will appear. You can also manually add new bookmarks from this page, though these don’t appear to sync back to your Chrome bookmarks menu.
If you want to discover other simple ways to boost your productivity through better use of IT, give us a call and we’ll show you how.
Published with permission from TechAdvisory.org. Source.

Topic Browsers
August 26th, 2015

Windows_Aug26_COne of the most underrated aspects of Windows 10 is Cortana. This do-it-all personal assistant is going to revolutionize the way you use your computer. Cortana operates in the same manner as Siri and other digital voice assistants, but on your laptop or PC. We’ll dig a little deeper to show you how to set up Cortana and what you can do to maximize her uses.

If you are using Windows 10, it’s likely you have come across Cortana at least once or twice. While you might fear that the effort involved in setting up the feature isn’t worth the time you will save once Cortana is up and running, you would be mistaken. Configuring her is quite simple and she is more helpful than you might realize.

Setup

For starters, you will want to have your microphone turned on if you plan on using voice commands, and all the privacy and locations settings enabled. Cortana will not work if these have not been activated. From there, she will give you a brief overview of her capabilities and ask you a few questions to get to know you better.

Once that is completed, you are going to want to spend a few minutes testing her out and seeing what she can do for you. This awkward, getting-to-know-you stage might seem like a waste of time but, once you have a good feel for Cortana, you’ll be more inclined to use her in the future.

Maximize Cortana

Now that Cortana is ready to assist you, it’s important to utilize her as a personal assistant. Here are a few areas she can really come in handy:

Find that document - Ever saved a document somewhere to later forget where it was stored? Simply ask Cortana to look for it by saying, “Hey Cortana, find (file name),” and she will bring it up for you. Let’s say you are looking for Word documents located in multiple folders on your computer; all you have to say is, “Hey Cortana, find my Word documents,” to have her pull up all your Word files.

Easily start tasks - Football season is nearly upon us and that means fantasy football season is here. Utilizing Cortana could give you the extra edge needed to win your league this year. If you want to check on Tony Romo’s status, say, “search for Tony Romo injury,” and the search results will pop up for you. Want to make a sneaky trade offer to John before your rivals? Say “email John Fantasy Football,” and a window with his e-mail address will pop-up. Of course, these features are universal and you don’t have to like or even know what fantasy football is to use them.

Answer your questions - One of the coolest features about Cortana is the fact that when you ask her a question she will not only show you the answer, but speak it as well. Want to know what the weather is like in Denver? Just say, “Hey Cortana, what’s the weather in Denver,” and she’ll give you the lowdown on it. Need to know when your next meeting is taking place? Ask Cortana and she’ll reply with the answer. This is especially nice when you’re in your office but away from the computer.

Talking to Cortana is nice, but speaking with a person about your IT is better. Contact us today for all your technology needs.

Published with permission from TechAdvisory.org. Source.

August 24th, 2015

164_Fbook_BSome people love them, others hate them. But the fact of the matter is that keyboard shortcuts can save you time. And if you find yourself on Facebook often, now you can use them to bounce around your beloved social media network quicker than ever before. Here’s the lowdown on how you can use keyboard shortcuts on Facebook.

There are two specific ways you can use keyboard shortcuts on Facebook. First is on the News Feed page, and second is to jump between the various pages of Facebook: Timeline, Inbox, Settings etc. Let’s look at the keyboard shortcuts for both below.

Navigating between Facebook’s different pages

Depending on your unique computer and browser combination, you must first enter in a unique base keyboard shortcut followed by a number that works on every computer and browser.

Start first with the keyboard shortcut unique to your browser and computer combo.

  • Internet Explorer on PC: Alt + #, then Enter
  • Firefox on PC: Shift + Alt + #
  • Chrome on PC: Alt + #
  • Safari on Mac: Ctrl + Opt + #
  • Firefox on Mac: Ctrl + Opt + #
  • Chrome on Mac: Ctrl +Opt + #
With your unique key combination held down, press the relevant number to take you to the specific section of Facebook you’d like to visit:

1 - News Feed 2 - Timeline 3 - Friends List 4 - Inbox 5 - Notifications 6 - Settings 7 - Activity Log 8 - Facebook About page 9 - Terms & Policies

News Feed shortcuts

Next up is the News Feed section. Unlike navigating between Facebook’s pages, you do not need a base shortcut that depends on your computer/browser combination. Instead you just simply enter in your desired keyboard shortcut:
  • j and k - Scroll up or down between News Feed stories
  • p - post a status update
  • l - like or unlike a highlighted story
  • c - comment on a highlighted story
  • s - share the highlighted story
Additionally, you can use the arrows on your keyboard to scroll up or down between stories on the News Feed.

Want more Facebook tips? Looking for an IT provider to relieve your technology headaches? Get in touch with us today.

Published with permission from TechAdvisory.org. Source.

Topic Facebook
August 21st, 2015

As technology continues to evolve in the healthcare industry, new developments are being made to improve the quality of delivering patient care. Breakthroughs in treatments, communication systems, and information gathering have provided healthcare practitioners with new tools to better serve patients. With that said, here are some of the biggest impacts technology has made in healthcare.

Enhanced information access

There’s no doubt that more and more people are using the Internet to research their medical issues. The introduction of Internet has allowed countless people to look up symptoms, exploring treatments and medicines on the web. Now that’s not to say that paying a visit to a doctor is a bad idea. But browsing for information online has enabled patients to understand what kind of symptoms they’re having, and allowed them to make better decisions about what to do next.

Better treatments and less suffering

Technology has also brought about new and innovative machines, medicines, and treatments that have the potential to save lives and improve the chance of recovery for billions. Not only can sophisticated technologies help patients heal and recover directly, they have also assisted researchers to make healthcare even more effective.

Take surgery for example. The invention of new medical tools and treatments, such as anesthetics, has enabled doctors to perform operations that were not possible before. They can undertake surgeries slowly and carefully, without worrying that their patients might feel pain or have their body give up altogether.

Improved patient care and staff efficiency

Electronic medical records have made patient care safer and more reliable than ever before. Physicians and nurses use portable devices to store patients’ medical records and check that they are administering the correct treatment. What’s more, results of lab tests, medicine orders, and patient information are all electronically stored in the main database, allowing for future reference.

Healthcare staff also benefit from technology - they have instant access to thousands of case studies, medical textbooks, and detailed patient history. Technology has also created telemedicine, a practice that enables doctors to consult with professionals from all over the world to diagnose, treat, and research conditions more effectively.

Medical trends prediction

Major search engines are now capable of predicting medical trends such as epidemics and flu outbreaks, based on the health information that users search for. Although not everyone who searches for “flu” is actually sick, these search queries tend to be popular when flu season is happening. The queries are added together to estimate how much flu is circulating in countries around the world. Medical experts are able to apply this information to take preventative measures and respond to outbreaks quickly.

Technology is paving the way for patients to live healthier lives. If you’re looking for efficient technology solutions to propel your healthcare business forward, don’t hesitate to contact our experts today - we have the perfect tools for all your needs.

Published with permission from TechAdvisory.org. Source.

August 20th, 2015

InternetSocialNetworkingandReputationManagement_Aug18_BOnline Reputation Management (ORM) is something ever more companies are investing in. Even small and medium-sized businesses are getting in on the act. In today’s world, a company’s online reputation is more likely than ever to make or break them. The good news is setting up your company’s ORM is probably easier than you think.

ORM is still a relatively new concept, and one that small and medium-sized business owners may not yet be familiar with. Simply put, ORM is the monitoring and protecting of your company’s reputation online. Not only are you looking out for what your company is producing, but also what other people are saying about you.

You only control a limited amount of your company’s message. Consumers using social media control the rest and can often times make or break your company. That is why more and more businesses are investing resources in ORM. While many companies choose to handle their ORM in-house, there are ORM service providers who can take care of the process for you.

Search for your company

Once you’ve determined who will be looking after your ORM, it’s important to see how your business stacks up. The first thing you should do is search for your company on Google. The results are often telling for your business. Being at the top of the search results is a good sign, and shows your website has strong SEO terms and social media presence. If your company doesn’t appear on the first two pages of search results, or the results that come up aren’t what you want people to see, it’s time for your ORM team to get to work.

Bolster your online presence

Creating quality content - to boost where your business shows up in the search results, or push down negative content - is the next step for your ORM. Remember, most people only bother with the first two pages of Google search results, so you want to own those. Other ways to bolster your online presence include registering with online business directories like Yelp or Yellowpages.com. These sites almost always rank very well in search results.

Another positive step would be to expand your social media portfolio to include sites you might not think of right away, like Google+, YouTube, Pinterest and even Tumblr. Being active on just a couple of these channels can further improve your exposure.

Set up a monitoring system

Finally, setting up a monitoring system will ensure your ORM is always up to date with your company's online profile. Signing up for Google Alerts can guarantee you are always informed of new brand or keyword mentions, while tools like Tagboard and TweetBinder will search various social networks for keywords and hashtags related to your business. These are valuable tools to ensure you’re on top of what's happening to your business online.

At the end of the day, your online reputation needs to be not only robust, but sterling as well. That is why dedicating resources to ORM can not only protect your business, but help it grow as well. Clients will find your business easily when they search for it, and the results they do find will be the things you want them to see.

Want to know more about ORM or anything else internet-related? Contact us and we can help your business today.

Published with permission from TechAdvisory.org. Source.

August 19th, 2015

Businesses everywhere are embracing Voice over Internet Protocol (VoIP) technology to communicate more effectively with colleagues, clients, and suppliers. Do you have a VoIP phone system in place? When it comes to transitioning your business from traditional phone lines over to VoIP, preparation is vital to seamless and successful implementation. Here are the key components you need to examine in order to properly prepare your business for VoIP.

Network

Implementing a VoIP phone system presents challenges of its own. For one thing, VoIP service cannot tolerate any kind of network interruption. You need to ensure you have alternative physical links to carry all of your VoIP traffic in the event that you lose your primary path. An uninterrupted power supply (UPS) should also be installed. This way your Ethernet switches and VoIP devices won’t lose connection and go offline in case of power failure.

Security

As with other networks, VoIP is susceptible to cyber security threats and breaches. If you don’t have reliable and preventative security measures in place, you could fall victim to information theft and malicious attacks. Your best bet is to deploy a dedicated internal firewall to monitor the traffic flow and protect your systems from security threats.

Bandwidth

VoIP is dependent on the bandwidth of your Internet. Therefore, an accurate estimation of bandwidth consumption is crucial for proper planning in order to accommodate VoIP traffic. You need to perform tests to ensure you have enough bandwidth to handle the inbound and outbound call traffic. Relevant information includes the number of users, the number of handsets, the duration of calls, and data usage levels.

Budget

VoIP is no doubt a long-term money saver for your business, but switching over from a traditional phone system, or a fresh installation, involves a cost. You need to take into account the expenses of purchasing the equipment required for VoIP installation, such as VoIP phone cables, external power supplies, and routers. Installation costs may vary greatly, but it is worth the investment if you’re looking to take your communication systems to the next level.

Staff

Employee involvement and understanding is key to a seamless and successful VoIP integration. You can assign one, or a group, of your staff members the responsibility of learning about and managing your new VoIP systems. They can be the go-to person for any enquiries from other staff members. It is recommended that you ask a dedicated specialist to equip your staff with the information needed to utilize VoIP to its fullest potential. While most people are already familiar with video conferencing software such as Skype, it helps to create user guides and manuals to educate those that aren’t as tech-savvy.

VoIP implementation can often be a hassle if you undertake it alone. With the help of dedicated professionals, however, the whole process can become much easier, less expensive, and more rewarding.

Get in touch with us today and we’ll answer any questions you have on preparing your business to embrace this groundbreaking technology.

Published with permission from TechAdvisory.org. Source.

Topic VoIP General
August 17th, 2015

164_SM_BThe coveted email list: it can be the difference between a growing business and one that sputters out before it gets off the ground. So what can you do to grow yours? Although it’s often less talked about, social media can be an instrumental tool to gain subscribers. Here are three tips on how you can use it to grow your email list.

Post and share your emails publicly

If you create great content for your email list and no one sees it except your subscribers, how are your non-subscribers going to know what they’re missing out on? They won’t, which is exactly why you should give your social media fans and followers a taste of the valuable content that awaits them after sign up.

Now let’s be clear. This doesn’t mean you should share every single email you send out to your list. If you did, there would be less of a need to subscribe. Instead, try sharing or posting an email once every few weeks or once a month.

Make it easy to sign up

Let’s face it. Many of us will take the easier, simpler path whenever possible. This is just as true in marketing as it is in other more primal aspects of human nature. Take eating, for example: if you’re short on time and have a choice between two restaurants for lunch, and one delivers and the other doesn’t, which one are you going to take? Likely the delivery. Even if you prefer the one that doesn’t deliver slightly better, you’d probably still take the delivery for the simple fact that they’ve made it easier for you.

In the online marketing world, the same concept works for gaining subscribers. This is why you need to make it as easy as possible for people to sign up after they’ve read your publicly shared email. To do this, simply add a sign-up link to the emails you share.

Create valuable content

You’ve probably heard the phrase “content is king”. However, whoever came up with this catchphrase left out a very important keyword. It should instead read “valuable content is king.” If you’re shelling out dozens of blog posts, emails, podcasts or videos a month but the content is useless to the reader, you’re not going to make any traction with your email list.

When trying to gain subscribers, always ask yourself, “what’s in it for them if they sign up?” If you simply have a signup box on your website or social media page, but no valuable content to go along with it, why would someone sign up? Would you sign up? The point is that there needs to be a reason for someone to subscribe to your email list. And valuable content is a very good reason.

Lastly, don’t forget to demonstrate why it’s more valuable for your future audience to subscribe rather than simply follow you on social media. To do this, give them an incentive to sign up. This could be in the form of an exclusive offer or a free ebook, course, report, or something similar.

Want more tips on leveraging social media to grow your business? Send us a message today.

Published with permission from TechAdvisory.org. Source.

Topic Social Media
August 14th, 2015

As the healthcare industry continues to embrace significant technological changes, healthcare providers need to keep up with the latest trends to deliver better patient care. That’s why more and more healthcare organizations are turning to managed services providers to lower costs and improve productivity. While this concept is on the rise, the services and level of support offered by managed services providers remain all over the place. However, there are certain managed services providers that work specifically within the healthcare verticals.

Here are some things to look for in a managed services provider before you consider partnering with one.

They guarantee response times

When it comes to providing healthcare services, talking about fast response times is not the only thing that matters. You should always make sure that your provider guarantees response times, and that you’re able to contact them 24/7. Consider this: in a scenario where something breaks or you come across technical issues in the dead of the night, your best bet would be to contact your service provider, not to try fixing things on your own. Therefore you need a provider who is able to provide assistance whenever you need it most.

They support a business continuity plan

You risk putting your organization in jeopardy if your managed services provider can’t assist in your recovery from major outages or natural disasters. A business continuity plan is an absolute necessity in your healthcare organization - you simply can’t afford to lose all your valuable medical data in the event of a disaster. You need all the help you can get from your managed services provider to maintain redundant systems, as well as help manage automatic failovers.

They provide proactive security

In the world of healthcare data security, aligning your practice with HIPAA compliance mandates is essential. Failing to meet regulations may result in huge fines, serious penalties, and even the withdrawal of your license to operate. The ideal managed services provider should offer core security services that include identity-based security and encryption, authorized privileges and access control, and data accountability and integrity.

They offer staffing services

Healthcare staffing shouldn’t be a hassle but, thanks to the changing dynamics of healthcare IT requiring a sophisticated workforce, that’s exactly what it can become. You need a managed services provider that assumes full responsibility for your clinical labor while providing you with a single point of contact for all your staffing operations, including account management, customer support, order placement, and more.

Choosing the right managed services provider can be a time-consuming task but, when you do make the switch, they can streamline your operations, reduce operational costs, and enhance workforce transparency.

If you want to learn how great technology and support can benefit your healthcare practice, get in touch with us today - we provide the perfect set of IT solutions and outstanding support to drive your organization forward.

Published with permission from TechAdvisory.org. Source.