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VoIP systems keep callers on the line

December 14th, 2020 lyle VoIP 2020december14voip_b, on-hold message, voip audio files, voip functionality, voip hold music
VoIP systems keep callers on the line

Being put on hold can be a bothersome experience for customers. Unless they have absolutely nothing else to do, people dislike waiting for an indefinite amount of time and achieving nothing. But did you know that when you make customers wait on the other end of the line, you actually have the opportunity to provide […]

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Lyle Epstein’s Systems Engineer Blog

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