Voice over Internet Protocol (VoIP) phone systems allow you to make and receive calls over a broadband connection, making it significantly less expensive than traditional phone systems. However, like anything that connects to the internet, VoIP is susceptible to security risks. In order to keep your VoIP systems safe, it’s crucial to have the following […]
Using a Voice over Internet Protocol (VoIP) system is a great way for small businesses to keep operations running smoothly while saving on communication costs. But what would happen if that system was hacked? Suddenly, all of your private calls and confidential data could be heard by criminals.
Voice over Internet Protocol (VoIP) telephony systems are one of the most essential technologies for businesses today. If your VoIP system goes down, you can lose productivity, customers, and profit. You can minimize your risk of VoIP downtime by following these tips. Choose a VoIP provider carefully VoIP providers aren’t created equal. Make sure to […]
When it comes to communication solutions, Voice over Internet Protocol (VoIP) systems are by far one of the best options for businesses. To make and receive calls, all you need is a stable internet connection, which means you can get rid of those outdated landlines. However, VoIP systems come with certain ownership costs that you […]
Your Voice over Internet Protocol (VoIP) system is an essential part of your business. It allows you to stay connected with customers, partners, and employees, no matter where you are in the world. So if someone hacks into your VoIP system, they can potentially steal sensitive information, listen in on confidential conversations, or even make fraudulent calls that would damage your company’s reputation.
Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording. Pinpoint problem areas Call recording can help […]
Denial-of-service attacks (DoS) attacks have been around for years and have caused millions of dollars in damage to businesses and organizations all over the world. What many businesses don’t know, however, is that VoIP systems can be the primary target of a type of DDos attack known as telephony denial-of-service (TDoS). Learn how to keep […]
The world of business telecommunications is changing. Voice over Internet Protocol (VoIP) systems have been around for a while, but with the advent of AI-powered automation, they are becoming more efficient and effective than ever before. If you’re not already using an AI-powered VoIP system in your business, you’re missing out on a lot of […]
With many businesses switching to a remote or a hybrid work setup, managers are thinking about the most ideal VoIP phone solution for their teams. They have the option of using VoIP softphones or hardphones. If you too are thinking of switching to VoIP, read on to find out everything you need to know about […]
One of the biggest threats that can affect your company is Voice over Internet Protocol (VoIP) eavesdropping. This occurs when someone uses a software program to record or listen in on your VoIP calls without your permission. This can be done for malicious reasons, such as stealing trade secrets or committing fraud. To protect your […]