Struggling to manage multiple apps for internal communication and customer support? Simplify your workflows by combining Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) into one platform. In this blog, we tackle the benefits of this integration and walk you through the steps to combine them yourself. Why combining UCaaS and CCaaS makes sense Think about […]
Businesses these days cannot afford to rely on outdated IT systems. Legacy technology not only increases the risk of breakdowns but also exposes businesses to growing cybersecurity threats, limits productivity, and hinders innovation. This article explores eight red flags signaling it’s time for an IT infrastructure overhaul. Business IT systems are foundational to success. Yet, […]
Cybercriminals are now using innocuous office devices such as printers and scanners to launch phishing attacks without needing to hack into your email account. Learn how to spot and stop this new trick to keep your workplace safe from phishing scams. How do hackers use office devices to send fake phishing emails? Microsoft 365’s Direct […]
Many owners of small and medium-sized businesses (SMBs) don’t realize how important the server room is until they can’t send or receive emails, access critical data, or use software tools they need for their daily tasks.
But if you know what to watch out for, most server room problems are preventable or fixable.
Protecting your Mac from malware, such as viruses, Trojans, worms, ransomware and spyware is essential for maintaining the security and privacy of your data. This article explores why Macs face increasing risks and how the right anti-malware software can keep your data and online activities safe. Do Macs need anti-malware software? Macs are typically targeted […]
The rise of VoIP technology has significantly lowered communication costs, but it has also introduced a new form of cybercrime: theft of service. This threat enables cybercriminals to infiltrate systems and cause severe operational and financial damage. This is why it pays to prioritize securing your VoIP infrastructure and monitoring for suspicious activity. Read on […]
In the wake of the 2024 CrowdStrike incident, which rendered countless Windows PCs unusable, Microsoft is rethinking how Windows handles critical system-level disruptions. The Windows Resiliency Initiative moves away from reactive bug fixes toward a proactive, strategic overhaul to reinforce the operating system’s ability to survive technological emergencies. Installing updates without disrupting work We’ve all […]
Is your business overwhelmed by too many communication platforms? Discover how small and mid-sized companies can simplify internal collaboration and customer support by uniting Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems, unlocking better insights, improved agility, and stronger customer relationships. The business world is shifting quickly, and cloud-based tools are at the center of […]
Telemedicine is transforming how we think about doctor visits. Learn how digital tools are changing patient care for the better, enabling faster communication, better prevention, and access to top-tier medical advice. What is telemedicine? Telemedicine utilizes digital technology to bridge the gap between patients and healthcare professionals, providing a seamless, convenient, and efficient way to […]
Over time, your business accumulates files, software, and data, turning your system into a complex tangle that employees struggle to navigate. The time spent managing this clutter leads to lost revenue, project delays, and rising employee frustration.
Fortunately, you can declutter your systems with a digital reset.