Voice over Internet Protocol (VoIP) technology has become a business necessity in recent years because it helps optimize their communications and boost their operations. By combining the best of traditional telephony and digital connectivity, VoIP provides businesses with a powerful tool to increase productivity, facilitate collaboration, and enhance user engagement.
Related reading: VoIP business phones: Are they right for your company?
As a more convenient and less expensive alternative to traditional phone services, VoIP technology is predicted to grow even more in the coming years. Here are a few reasons why VoIP is still the future of voice calling.
1. International communications are on the rise
Today, breaking into global markets is the standard of success, and being able to communicate with people around the world will help put businesses over the top. For this, organizations will need advanced telephony that will allow them to stay in touch with employees, customers, and other stakeholders anywhere and anytime, without incurring hefty overseas calling fees.
Since VoIP is internet-based, making international calls is far more affordable. This beats having to make regular hour-long calls to another country to discuss business plans, which can result in phone bills costing thousands of dollars.
2. VoIP solutions are affordable and easy to use
Setting up a traditional phone system with multiple lines can cost thousands of dollars, and that’s not including the costs of labor and additional features such as call transferring or queuing.
With VoIP, businesses need only a stable internet connection and can use their existing devices — like desktop PCs, laptops, tablets, and smartphones — to make calls. This offers a budget-friendly solution, as businesses are charged only for internet access rather than for call minutes or extra services and features.
Additionally, most VoIP solutions have a user-friendly app or web portal, which makes installation, configuration, and maintenance easy.
3. VoIP is a superior conference calling solution
While you can make conference calls using a landline without installing special software, your provider will charge you extra fees. With VoIP, on the other hand, conference calling is often free, and there can be as many people in a call as the internet bandwidth will allow. VoIP conference calling also allows callers to dial in using their mobile phone, computer, or landline. What’s more, moderators can set the call to require a passcode, so they can be sure that their calls won’t be hijacked or listened in on by uninvited parties.
4. VoIP software comes with an array of features
With landlines, users depend almost entirely on the phone hardware to transfer calls, access voicemails, and perform everyday tasks. VoIP takes it up a notch with computer and mobile apps that allow users to easily initiate calls, manage voicemails, and do much more.
In particular, Kortek Solutions’ VoIP service provides users with innovative features such as Find Me/Follow Me, Auto-Attendant, Voicemail to Email, and Call Recording at a price that doesn’t break the bank.
5. VoIP is highly scalable
Adding more landlines can be cumbersome and expensive, as businesses will need to pay a provider to install more lines and equipment. And when they decide they want to downsize, they’ll be stuck with more landlines than they need.
By contrast, scaling with VoIP is straightforward. Businesses can add or remove lines, numbers, and extensions with a few clicks — no physical installation required. This means organizations can easily keep their phone system aligned with their current business needs or budget.
We at Kortek Solutions can help you take advantage of enterprise-level VoIP solutions for an affordable monthly fee. Contact our experts today to take your communications to the next level.